Phishing calls are on the rise and using spoofed numbers to appear as Umpqua Bank or Pacific Premier Bank on Caller ID. Remember, the bank will never request personal or account information through phone calls not initiated by you. If you receive an unexpected call or message from the bank, do not respond. Contact us directly using the number on the back of your debit card or on our website at umpquabank.com/contact-us.
Jonathan Akongo is a Client Solutions Manager with more than 20 years of middle market banking experience supporting Native American gaming and general industries with credit solutions.
He earned master’s degrees in financial services management at the University of Surrey and public administration at the University of Phoenix.
