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Lobby & Drive-Up Banking

At Umpqua Bank, we continue to take every precaution to keep our customers and associates healthy while we work within quickly changing local guidelines around reopening. Many of our stores will continue to require appointment scheduling for lobby visits while no appointment is required at drive-up locations. While we are confident we can meet the majority of your banking needs online, we realize some matters require an in-store meeting including:

  • Signing loan documents

  • Opening a new account for new to bank customers

  • Opening a new business account

  • Cash or coin orders for businesses

  • IRA account activities

  • Savings bonds

  • Check cashing

  • Notary public and medallion services

  • Wire transfers

  • Foreign currency orders and pickup

  • Access to safe deposit box

  • Large cash withdrawals

  • Power-of-attorney services

  • Cash related transactions

To make an appointment at a bank open near you Monday-Friday, please use the store locator below to see updated hours and to book an appointment online. If you’re not sure if a lobby appointment is required, please contact your store directly to confirm.

Temporary Store Closures

As the COVID-19 situation continues to grow across our footprint, we're taking precautions in order to keep our customers and communities safe. 

 

Last updated: 11/23/2020

Oregon

  • All stores are by-appointment only through 12/02
  • Phoenix - This location is closed indefinitely
  • Merrill: Closed Monday, Wednesday, and Friday
  • Klamath Falls - Main: Closed Tuesday and Thursday
  • Hermiston

Washington | Idaho

  • All stores are by-appointment only
  • Olympia Store: Closed Wednesday and Thursday
  • Spokane - Manito - Drive-up Only
  • Spokane - Northtown: Closed until 12/03
  • West Seattle: Closed until 12/03
  • Boise: Closed until 12/03

California | Nevada

  • Sacramento - One Capital Mall
  • San Diego - La Mesa: Closed Tuesdays and Thursdays
  • San Fransisco - Noe Valley: Closed until 11/30
  • Lodi: Closed until 11/30
  • Arbuckle: Closed until 12/01
 

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