Give us a call
Call us at (866) 486-7782. Associates are here for you from 7 a.m.-6 p.m. PT Monday-Friday and 8 a.m.-5 p.m. PT Saturday and Sunday. You can also call us for after-hours help with lost or stolen cards, by selecting option 2 for Debit or Credit Cards.
Outside the U.S.? Call us at (541) 440-3961.
To report account fraud or dispute a charge, call us at (833) 898-0981.
Give us feedback
Stop by your neighborhood Umpqua branch for a cup of coffee and an open mind.
You can share your thoughts via mail; drop us a note at:
P.O. Box 1820
Roseburg, OR 97470
Have a TTY Device?
If you have a TTY device, call (844) 883-0393.
How can we help you?
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