Account Management

How Can I Get in Touch with Umpqua?


Give us a call

Call us at (866) 486-7782. Associates are here for you from 7 a.m.-6 p.m. PT Monday-Friday and 8 a.m.-5 p.m. PT Saturday and Sunday. You can also call us for after-hours help with lost or stolen cards, by selecting option 2 for Debit or Credit Cards.


Outside the U.S.? Call us at (541) 440-3961.


To report account fraud or dispute a charge, call us at (833) 898-0981.



Give us feedback

Stop by your neighborhood Umpqua branch for a cup of coffee and an open mind.


You can share your thoughts via mail; drop us a note at:


P.O. Box 1820
Roseburg, OR 97470